SHIPPING INFORMATION

Every order is special — thank you for trusting Charlotte’s Atelier.
We prepare each piece with care so it arrives ready to be loved.

Processing time
We carefully prepare your order within 1–2 business days (Mon–Sat).

Delivery timeframe
Once dispatched, deliveries typically arrive within 5–11 business days (Mon–Sat). Delivery times can vary due to carrier capacity, peak seasons, public holidays, or unexpected network delays. You’ll receive a tracking link by email as soon as your parcel is on its way.

Shipping fees
We’re delighted to offer FREE shipping across The United States on all orders.

Order updates
Your tracking will show the most up-to-date handover scans. If your parcel seems paused in transit for a few days, that’s usually normal — it’s still moving through the network.

Address accuracy & missed deliveries
Please double-check your address at checkout. Parcels returned due to an incorrect or incomplete address can be reshipped once any additional postage is settled.

Need a hand?
Our support team is here for you at support@charlottes-atelier.com. We’ll do our best to help promptly and keep your experience smooth and stress-free.