SHIPPING INFORMATION

Every order means the world to me — thank you for trusting Charlotte’s Atelier.
My team and I prepare each pair with care so it arrives ready to be worn and loved.

---

Processing Time

We gently prepare and package your order within 1–2 business days (Mon–Sat).
Quality takes time — but we make sure it never takes long.

---

Delivery Timeframe

Once shipped, your order typically arrives within 4–8 business days (Mon–Sat).
Delivery times may vary based on carrier capacity, busy seasons, holidays, or unexpected network delays.
You’ll receive a tracking link by email as soon as your package is on the way.

---

Shipping Fees

I’m happy to offer FREE shipping within the United States on all orders — no minimums, no surprises.

---

Order Updates

Your tracking link will always show the most recent carrier scans.
If your package seems paused for a day or two, don’t worry — it’s still moving through the network and on its way to you.

---

Address Accuracy & Missed Deliveries

Please double-check that your shipping address is correct at checkout.
Packages returned due to incomplete or incorrect addresses can be reshipped once any additional postage is covered.

---

Need a Hand?

I’m here for you.
You can reach my team anytime at support@charlottes-atelier.com — we’ll take care of you quickly and kindly.

With love,
Charlotte